Working Student Customer Experience and Data Analysis - German (d/f/m)

• You are involved in the early stages of new products & can contribute your own ideas and thus help to shape the product in the long term
• You quickly take on responsibility and you are always supported 
• You can expect exciting tasks with appropriate remuneration
• A pleasant working atmosphere in a highly motivated team 
• You will work in agile teams with flat hierarchies and short decision-making paths, in an office with a great atmosphere, state-of-the-art equipment, and the latest tools. Home-office in agreement with your team possible
• We have an outstanding flexibility policy we are proud of – and of course the best colleagues in the world!

• Collaborate with the team as a key point of contact to address user needs and concerns.

• Collect insights and feedback from users through surveys, interviews, and behavioral data analysis, contributing to the continuous improvement of our app.

• Create and evaluate overviews, reports, and analyses (e.g., user behavior and performance).

• Take responsibility for your own projects quickly, with the support of your team.

• Present findings and updates via tools like PowerPoint or Miro to inform and align stakeholders.

• Act as a bridge between users and developers, ensuring insights and feedback are translated into actionable improvements.

• You possess strong analytical skills, reliability, and initiative.

• You are a team player with excellent communication and organizational skills, and you quickly grasp complex concepts.

• You have advanced knowledge of MS Office (Excel, PowerPoint, etc.) and are fluent in German (C2) and English (minimum B2).

• You have an interest in digital innovations, technical topics, and process optimization.

• You are enrolled in a relevant field such as business administration, economics, information management, or logistics, and are motivated to learn and grow. More important to us than the right degree, however, is that you are motivated! 

• Experience with support tools.

• Knowledge of additional languages (e.g. Polish, Romanian, Bulgarian).

Sounds like your next position? Then take the first step and apply via https://bettermile.com/careers or contact us via talent@bettermile.com if you have any questions. We are looking forward to meeting you!:)

At the moment we only work with candidates who are allowed to work in Germany OR already have a Job Seekers Visa. 

With Bettermile no more delivery is as usual. We transform last-mile logistics to boost productivity and create an exceptional delivery experience.
This is why we provide a geo-based and AI-powered SaaS product suite for dynamic, multi-constraint, many-stop address processing, routing, and navigation.
We're setting a new standard for the last mile. And raising the bar for the delivery industry. All thanks to our seasoned, international team of tech enthusiasts and logistics experts and a truly dynamic product suite.