Strategy Leader, Payer (Senior Manager)

Point B is a business innovation firm that takes the guesswork out of transformation.  We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead.   We're consulting done different. While others might say it, we live it—your success is our success.  

We start with the challenges you face, then partner to drive to what’s right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. 

When you partner with Point B, you’ll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. 

We're ready to start generating your future today. 

JOB SUMMARY

Point B is seeking a Senior Strategy Manager to help clients design and execute enterprise growth strategies spanning Product, Service, Marketing, and Sales functions. This role focuses on defining AI-enabled go-to-market (GTM) strategies, conducting capability assessments, and shaping operating models that drive measurable commercial outcomes.

You will work with senior executives to translate business strategy into actionable transformation roadmaps across customer lifecycle capabilities — including CRM, lead management, content management, marketing automation, and sales enablement. This is a business strategy and transformation role, emphasizing growth architecture, product and service strategy, and organizational capability design rather than technical implementation.

As a Strategy Senior Manager, you are responsible for developing others in this area of expertise, directly delivering alongside clients, contributing to growth of a portfolio book of business through thought leadership, solution architecture and driving new sales and relationships. This role is scoped primarily to work within the healthcare Payer industry, bringing foundational understanding of Payer-specific challenges, opportunities and business context.

RESPONSIBILITIES:

Growth, Product & Service Strategy

• Define product and service portfolio strategies aligned to enterprise growth objectives.
• Support product-market fit analysis, pricing and monetization strategy, and value proposition development.
• Help organizations transition toward product-led and AI-enabled operating models.
• Shape service offerings and commercialization strategies that improve customer acquisition and retention and position in the marketplace and enable a sustainable growth plan for the enterprise.

Go-to-Market (GTM) & AI-Enabled Growth

• Develop integrated GTM strategies across demand generation, partner ecosystems, sales motions, and customer lifecycle management.
• Identify and prioritize AI use cases across Marketing, Sales, Customer Experience, and Product functions (e.g., predictive analytics, content personalization, lead intelligence).
• Define segmentation, targeting, positioning, and messaging strategies supported by data-driven insights.
• Translate growth strategies into executable roadmaps with measurable KPIs.

Capability Assessment & Operating Model Design

• Conduct maturity assessments across product management, CRM, marketing automation, sales enablement, and AI-enabled workflows.
• Benchmark organizational capabilities and define future-state operating models.
• Identify capability gaps and develop phased transformation strategies.
• Facilitate executive workshops and strategic alignment sessions.

Strategic Delivery & Client Leadership

• Lead consulting workstreams and develop executive-ready strategy deliverables.
• Present growth and AI-enabled transformation opportunities to senior stakeholders.
• Support business development through thought leadership, proposals, and strategic insights.

Business Development

• Collaborates with Industry and Service Line leadership to evaluate opportunities, sell, and deliver innovative results for new and existing clients.. 
• Develops thought leadership, client insight articles and represents Point B by presenting at client facing forums and conferences.
• Develops and maintains an extensive network at the executive level within healthcare, Payer
• Direct role in business development, generating new sales and driving solution architecture in the business strategy and transformation domain

JOB SPECIFIC QUALIFICATIONS:

• MBA or MSc in Business, Strategy, Marketing, Management, or a related discipline.
• 10+ years of experience in strategy consulting, growth strategy, product strategy, GTM transformation, or enterprise transformation roles.
• Experience delivering strategy work in healthcare and/or health insurance/Payer
• Active network within healthcare and/or health insurance/Payer
• Demonstrated experience advising senior stakeholders on growth strategy, product/service strategy, or go-to-market transformation initiatives.
• Proven ability to conduct capability assessments, operating model design, or maturity benchmarking across Marketing, Sales, Customer Experience, or Product organizations
• Strong business-side understanding of:
  • CRM and customer lifecycle strategy
  • Lead management and demand generation
  • Product and service strategy
  • Marketing, content, and sales operating models
  • AI-enabled business transformation (use-case definition and strategic adoption)
• Exceptional executive communication, structured problem solving, and consulting storytelling skills
• Proven ability to architect strategy engagements, develop a portfolio of work, and create new executive relationships

DESIRED QUALIFICATIONS

• Experience in a high-performing strategy consulting environment or an equivalent corporate strategy function within a Fortune 500 or scaled mid-market organization.
• Experience designing or supporting Lead-to-Cash (L2C), Demand-to-Revenue, Product-Led Growth, or AI-enabled GTM initiatives.
• Familiarity with enterprise transformation frameworks (e.g., CVM, ADKAR, Fit-for-Growth, or similar methodologies).

$156,000 - $202,800 a year

The estimated salary range for this role is $156,000 - $202,800 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors, including but not limited to geography, skills, education, experience and unique qualifications where applicable.  Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance. Employees hired on or after October 1 are not eligible to participate in the current year’s bonus or merit increase cycle. Eligibility will begin with the following performance cycle, in accordance with company policy.INTRIGUED TO LEARN MORE?When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like. WHAT MAKES POINT B DIFFERENT?We put our passion for change to work, using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world’s best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities. Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish. Award winning – Point B has been consistently recognized as one of the best places to work by Fortune magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity.  Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website. Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires. Legal Information for Job Seekers can be accessed on our Careers Website. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.