Presales Manager

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
We are seeking an accomplished and dynamic Presales Manager to join our team in Athens. In this role, you will play a critical part in driving customer acquisition and supporting the commercial expansion of Digital Retail Solutions (DRS). Acting as a bridge between sales, product, and the customer, the role combines presales expertise with product-oriented responsibilities to ensure that offerings are wellpositioned, clearly articulated, and aligned with customer needs.
As part of the Commercial Department you will be responsible for preparing compelling solution proposals, conducting proper customer analysis, developing product materials and documentation, and delivering targeted presentations throughout the sales cycle. The role also contributes to product development activities by capturing customer feedback, identifying functional requirements, and providing structured input that supports product enhancement and roadmap decisions in collaboration with the product team. By understanding both customer requirements and the DRS product portfolio, the Presales Manager ensures that Brinks presents competitive, highvalue solutions that accelerate commercial growth directly improving win rates and overall market competitiveness, contributing to our ongoing success and strategic goals.
Key Responsibilities
Principal Accountabilities

• Develops and delivers highquality DRS proposals, including pricing, ensuring that customer requirements are fully understood and translated into compelling commercial offers.
• Actively supports the commercial team throughout the entire customer acquisition process, consulting on solution approaches, and contributing to onboarding activities for new customers.
• Prepares targeted presentations, product materials, and sales documentation that clearly communicate solution value, competitive advantages, and product capabilities.
• Contributes to product development and enhancement activities gathering customer feedback, identifying functional gaps and channeling market insights to the product team for prioritization and roadmap planning.
• Supports DRS gotomarket initiatives in line with Product Manager, participating in promotional campaigns, and alignment of messaging across commercial channels.
• Ensures continuous improvement of the proposal process, raising proposal quality, strengthening solution positioning, and directly supporting higher win rates and improved commercial performance.

Relationships

• DRS budget (topline)
• Opportunities success rate
• Sales team (Account Managers, Sales Manager)
• Cash Operations team
• Project Manager
• Product Manager

This role directly contributes to Brinks’ competitive positioning and revenue growth by ensuring that our sales pipeline is successful and in line with customer expectations.
Context
At Brinks’, everything we do is guided by our culture and core values. These core values govern their actions every day and reflect what is truly important to them as an organisation.
At Brinks’, The Goal Is To Provide a Safe, Professional And Diverse Work Environment For Their Customers And Employees. The Following Core Values Drive The Organisation
By continuously pursuing improvement, they deliver consistent levels of quality through innovative technology, value-added solutions and streamlined operations.
Lead by example and champion the values and behaviours of the organisation to promote a positive.
Preferred Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or a related field.
• 3–5 years of experience in commercial or B2B environments.
• Proven background in presales, solution design, or customerfacing technical roles.
• Proven experience in translating customer needs into functional and commercial requirements.
• Familiarity with sales lifecycle, pricing concepts, and product marketing principles.
• Experience collaborating with crossfunctional teams (Sales, Product, Operations).
• Strong analytical skills to evaluate opportunities, market trends, and financial metrics.
• Experience preparing product materials, documentation, and customer presentations.
• Fluency in Greek and English, both written and spoken.
• High proficiency in MS Office, especially Excel and PowerPoint.

Additional Requirements

• Strategic Thinking: Understands market and customer dynamics to shape product direction in line with company goals.
• Analytical Skills: Able to synthesize market data, customer insights, and financial metrics into actionable product recommendations.
• Project Management: Coordinates multiple stakeholders and tasks effectively to deliver product delivery on time and within scope.
• Communication: Clearly conveys ideas to diverse audiences, from technical teams to customers and senior management.
• Collaboration: Works closely with sales, customer operations and other departments to align product strategy with business needs.
• Customer Focus: Keeps the end-user in mind to ensure product features meet real-world needs and deliver value.
• Initiative: Takes ownership of product areas, proactively identifies improvements, and drives implementation