Dutch Speaking Customer Experience Coordinator - Athens - Relocate Greece

Patrique Mercier Recruitment PT is thrilled to announce an opportunity for a Dutch Speaking Customer Experience Coordinator to join our team in Athens, Greece. This position is ideal for candidates who are eager to relocate and immerse themselves in a vibrant work environment. As a leading recruitment agency, we specialize in connecting candidates with job opportunities in their native languages across diverse sectors, including online media, gaming, healthcare, retail, and more. In this key role, you will be the main point of support for our Dutch-speaking clients, ensuring their inquiries are handled with care and professionalism. If you are passionate about customer service and fluent in Dutch, we would be excited to have you as part of our team!

Responsibilities

• Act as the primary contact for Dutch-speaking customers, managing inquiries and providing exceptional assistance.
• Engage with clients via multiple channels such as phone, email, and chat, ensuring a seamless experience.
• Develop a comprehensive understanding of our products and services to deliver accurate information.
• Efficiently resolve customer issues to enhance satisfaction and foster loyalty.
• Collaborate with internal teams to share customer feedback and implement service improvements.
• Follow up with customers to ensure ongoing satisfaction and gather insightful feedback.
• Analyze customer interactions and prepare reports to identify trends and recommend enhancements.

• Fluency in Dutch and English, both written and spoken.
• Previous experience in customer service or a customer-facing role is advantageous.
• Excellent communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.
• Familiarity with customer service software and tools is a plus.
• Strong analytical and problem-solving abilities.
• Willingness to relocate to Greece and embrace a new cultural experience.
• An interest in online media and familiarity with industry trends.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....