Director of Operations

At ATS Institute of Technology, we are seeking a visionary Director of Operations to ensure our campus operates at the highest level of efficiency, compliance, and service. In this senior leadership role, you will drive initiatives that strengthen student success, retention, and persistence, oversee key campus functions including student services, records, compliance, and conduct, and foster a culture of professionalism, belonging, and accountability.

For more than 25 years, ATS has prepared the next generation of healthcare professionals with a commitment to academic excellence, student achievement, and operational integrity. This position offers a rare opportunity to bring your expertise to higher education operations in a role where your leadership will directly influence student outcomes, institutional growth, and long-term success.

Job Summary:

The Director of Operations ensures the campus operates efficiently, complies with institutional policies and regulatory bodies, and fosters an atmosphere where students are empowered to succeed. This leader drives campus-wide initiatives that strengthen student success, persistence, and retention, while partnering closely with academic and administrative leadership to support curricular quality from an operational perspective and sustain a culture of belonging and professionalism.

The Director is actively engaged in the daily management of the campus, advancing initiatives that deliver exceptional service to students, encourage effective collaboration across departments, and uphold a culture of compliance, continuous improvement, and operational excellence.

Key Responsibilities

•  Lead Campus Operations – Serve as the on-site administrator overseeing daily campus operations, ensuring efficiency in student services, registration and records, compliance, and conduct while driving continuous improvement and accountability across departments.
•  Strengthen Student Success & Retention – Lead campus-wide initiatives to improve persistence and completion; supervise retention staff and coordinate proactive strategies for at-risk students.
•  Oversee Student Conduct – Enforce professionalism and conduct standards fairly and consistently, documenting incidents and fostering a respectful, accountable student culture.
•  Ensure Compliance & Accreditation – Collaborate with the Compliance Department to maintain readiness for audits, site visits, and program reviews, while ensuring ongoing compliance with ABHES, IBHE, DOE, Title IX, FERPA, and institutional policies.
•  Drive Operational Excellence – Develop and maintain handbooks, workflows, and documentation that enhance consistency, accountability, and continuous improvement.
•  Support Campus Culture – Partner with leadership to promote professionalism, belonging, and collaboration across departments, while supervising support staff development and performance.
•  Engage the Community – Represent ATS in community events and build partnerships with employers, clinical partners, and local organizations to expand opportunities for students.

Why Join Us?

•  Institutional Impact – Lead campus operations that directly influence student success, retention, and overall institutional excellence.
•  Leadership Opportunity – Serve as the senior on-site administrator with broad authority to shape systems, policies, and campus culture.
•  Mission-Driven Work – Be part of an institution dedicated to transforming lives through education and preparing the next generation of healthcare professionals.
•  Collaborative Culture – Join a leadership team that values innovation, teamwork, and your voice in driving continuous improvement.

Requirements

•  Education: Master’s degree in Education Administration, Business Administration, or related field (Doctorate preferred).
•  Experience: 5+ years of progressive leadership in higher education operations or campus administration.
•  Knowledge Base: Strong understanding of accreditation, compliance, Title IV, and regulatory standards.
•  Skills & Leadership Style: 
  • Proven success in operational leadership, compliance, and process improvement.
  • Strong interpersonal and communication skills to build trust across students, staff, and partners.
  • Ability to manage student conduct fairly and proactively, promoting accountability and professionalism.
  • Commitment to fostering a supportive, inclusive environment where students can succeed.
  • Visionary, innovative, and collaborative leadership approach.

Benefits

At ATS Institute of Technology, we value our people and their growth. We offer:

•  Comprehensive Health Coverage – Medical, dental, and vision insurance.
•  PTO & Paid Holidays – Balance your career with personal time and rest.
•  Professional Growth – Tuition reimbursement and ongoing professional development.
•  Retirement Security – 401(k) with employer match to support your future.
•  Mission-Driven Work – Join a team that makes a real difference in the lives of students and the healthcare workforce.