Associate Manager of Community & Member Engagement

Inclusion at Bumble Inc. 
Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).

At Bumble, we believe love is the most powerful force in the world. The Member Love team is reimagining how we build authentic, hospitality-driven relationships with our community. We champion the voice of the member—amplifying insights, advocating for change, and creating meaningful touch-points that make every interaction feel human. In this deeply cross-functional role, we're the connective tissue that helps our members feel heard, seen, and valued.
We’re looking for a highly motivated Associate Manager of Community & Member Engagement to help us bring Member Love to life across social and community channels. You’ll be on the front lines with our members—engaging them on Instagram, TikTok, and Reddit, helping them feel supported, celebrated, and closer to love. You’ll also play a critical role in our member listening and outreach programs, helping amplify the voice of the member, and create surprise-and-delight moments. 
This role is perfect for someone who’s proactive, creative, solution-oriented, and energized by building community and connection. You’ll sit in a deeply cross-functional role and serve as an extension of our brand campaigns by ensuring our members’ voices are at the center of the story.

WHAT YOU WILL DO

• Manage daily member engagement on Instagram, TikTok, and Reddit.
• Respond to member stories and posts in ways that feel warm, authentic, and consistent with Bumble’s voice.
• Surface moments for Surprise & Delight that show members they’re truly seen.
• Help execute our gifting program, from identifying moments to coordinating logistics.
• Track, log, and measure impact of outreach efforts, capturing reactions, shares, and stories.
• Help coordinate programming, outreach, and follow-ups to our members. 
• Support documentation of key insights with cross-functional teams to inform roadmaps and campaigns.
• Identify stories, posts, and feedback worth amplifying across Bumble’s owned and earned channels.
• Partner with Marketing to ensure authentic member stories fuel campaigns, PR, and social.
• Track emerging member conversations, themes, and cultural trends across platforms.
• Provide weekly insight snapshots that keep our teams close to the voice of the member.
• Collaborate with Product, CX, and Marketing partners to make sure member engagement efforts complement—not duplicate—their work.
• Serve as a bridge between our members and our teams, helping everyone feel closer to the community we serve.

KEY SKILLS

• 2–4 years of experience in community management, social media engagement, customer experience, or related roles.
• Passionate about creating meaningful connections with people online—especially on Instagram, TikTok, and Reddit.
• Skilled at writing in a warm, authentic, brand-consistent voice.
• Familiar with social media management tools (e.g., Dash Hudson, Sprout, Sprinklr, or similar).
• A creative thinker who’s always coming up with fresh ways to surprise, delight, and celebrate community members.
• Highly motivated, solution-oriented, and ready to roll up your sleeves.
• Comfortable working cross-functionally and sharing insights with different teams.

$66,000 - $80,000 a yearEvery message or gift we send is a moment of truth: a chance to build trust, spark joy, and make someone feel seen. In this role, you’ll help transform everyday interactions into stories worth sharing—and ensure that Bumble’s community feels at the heart of everything we do.
About Us
Bumble Inc. is the parent company of Bumble, Badoo, Bumble For Friends, and Geneva. The Bumble platform enables people to build healthy and equitable relationships, through Kind Connections. Founded by Whitney Wolfe Herd in 2014, Bumble was one of the first dating apps built with women at the center and connects people across dating (Bumble Date), friendship (Bumble For Friends) and professional networking (Bumble Bizz). Badoo, which was founded in 2006, is one of the pioneers of web and mobile dating products. Bumble For Friends is a friendship app where people in all stages of life can meet people nearby and create meaningful platonic connections. Geneva is a group and community app for people to connect based on shared interests.
AI in Bumble Hiring 
At Bumble, we may use AI tools to support parts of our recruitment process — such as helping us record, transcribe, and summarize conversations, and supporting job alignment by comparing resumes and job descriptions to highlight skills and potential roles that may be a good match. These tools help us work more efficiently and stay focused on you during our conversations. Importantly, all hiring decisions are made by people. AI is used only to support our team’s efficiency and improve the candidate experience — not to evaluate or decide on your candidacy. Participation in AI-supported interviews and conversations is completely voluntary and will not impact your candidacy. If you’d prefer to opt out, simply let your recruiter or interviewer know at the start of a call, or anytime during the interview or conversation. Summaries and related data are retained only as long as needed in line with our internal data retention policies. If at any point you’d like a transcription or summary deleted, please contact your recruiter directly.